From the RSA:
The mission of the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce) is to enrich society through ideas and action. Read the following report for additional insight into the retail industry.
In communities the world over, retail shapes the way that people structure their lives and relationships, and conditions how they experience choice. Retail is a critical part of how a local area feels and functions. The ways that it goes about its business can either hinder or nurture the growth of the local networks, relationships and resources that improve broad social and economic outcomes. Improving our understanding of retail’s interactions with the places in which it trades is critical to improving how we live with each other and within our resources in the future. It is also critical for the long term success of businesses themselves.