Getting to Great: Mapping Management Practices That Drive Performance

North America, 2006

Why do similar stores produce such different results? The answer often points to the success of the store’s management and recruiting abilities. However, not all employees are the same, and most stores feature a mixture of leadership skills across the board.

The North America Council report focuses on the actions of these employees and how those actions lead to business growth for the stores where they work. Read more to learn how these strategies can improve the success of your store.