Blog

Like it or not, companies need a social network presence to build sales. The growing reality is that shoppers use social networking connections with friends to get opinions and feedback, but use company connections to...

If today is a typical day more than 350 million people worldwide will log into their Facebook pages, with more than 120 million of them doing so before they get dressed or have breakfast. By...

Entrepreneur magazine http://www.entrepreneur.com/article/220254 ran an interesting story recently about the full cost of employee turnover. In the on-line version of the publication, a special article talked about how turnover impacts productivity, customer satisfaction, co-workers and...

The Coca-Cola Retailing Research Council study about the full cost of turnover — Strengthening Your Relationships with Store Employees  — is a resource we used to understand, calculate and combat “the expense without an invoice.”...