LESSONS FROM JAPAN

North America, 1983

What can U.S. supermarket leaders learn from how the Japanese approach productivity? When the North America Council researched this topic, the results were both positive and surprising.

While the U.S. still leads the way in physical distribution, automation and other fields, the North America Council discovered learning opportunities in corporate direction, organization and personnel. The Council spent two weeks in Japan to find out how the U.S. can improve in these areas. For example, the Japanese place high importance on developing the philosophies behind their companies. Read our report below to learn what other insights this industry research uncovered.