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Increasing Employee Retention in Convenience Stores

North America NACS, 2000

Employee turnover costs companies tremendous bottom-line profits. Even a small reduction of the employee turnover rate – especially in high volume turnover jobs – could result in improved profits and business growth. The multi-million dollar question is, “How can a company reduce staff turnover?”

The North America NACS Council tackled this question by turning turnover on its head in this report. Instead of focusing on employee turnover, the Council focused on employee retention and identified management and organizational practices that can impact retention in a desirable way. Read more about how your company can answer the multi-million dollar question in this report and start retaining employees and ultimately growing your business.