Coca-Cola Retailing Research Council

Featured reports

Embracing Modern Convenience: Responding to Shopper Needs

Recent reports from the NACS/Coca-Cola Retailing Research Council have examined the changing face of the convenience retail industry. With that in mind, the most recent council embarked on a study to better understand the evolving need states of the c-store...

North America NACS, 2019

The Store of the Future: An Exploration &

The weakening or collapse of traditional supermarket strengths was possibly the most chilling finding from Surviving the Brave New World of Food Retailing, a 2017 report from the Coca-Cola Retailing Research Council of North America....

North America, 2019

Small is the New Big: Understanding and Leveraging

Small self-service stores are growing in Europe. Between 2011 and 2017, 100,000 new small self-service stores opened in the 44 countries of Europe. The growth of small self-service stores is partly a response to five...

Europe, 2018

Small is the New Big: Understanding and Leveraging

Small self-service stores are growing across the 85 countries of Eurasia & Africa, with double digit rates of unit increase in Turkey and Russia during the past few years. The growth of small self-service stores...

Eurasia & Africa, 2018

Preparing for Success in the Omni-Channel World

The growing power of electronic commerce requires traditional retailers to examine how to best serve customer needs no matter which way they choose to shop. However, the omni-channel journey is extremely complex, requiring careful consideration...

Latin America, 2017

Blog

The Power of Evolution

March 10, 2020

The introduction of craft beverages to the convenience store marks the latest innovation to the customer experience.

Building Relationships in the Era of Robotics

March 10, 2020

The future store will utilize robots, but won’t depersonalize the customer experience.

Planning for the Tech Wave

February 20, 2020

Why simple is better for the future of retail technology when it comes to app development.

Aim For the Target

February 20, 2020

Best management practices to cater the convenience store customer experience to millennials.

The most

relevant and insightful

retail research available

The coca-cola retailing research councils

Featured reports

Embracing Modern Convenience: Responding to Shopper Needs

The Store of the Future: An Exploration &

Small is the New Big: Understanding and Leveraging

Small is the New Big: Understanding and Leveraging

Preparing for Success in the Omni-Channel World

Blog

The Power of Evolution

Building Relationships in the Era of Robotics

Planning for the Tech Wave

Aim For the Target