Coca-Cola Retailing Research Council

Featured reports

Convenience Store Customers and Sustainability: The Journey

Building a business case for sustainability requires understanding shopper concerns and recognizing the challenges and opportunities that environmental and social issues present. This new study examines how shoppers feel about sustainability, what actions they want local convenience stores to undertake...

North America NACS, 2021

Sustainability and Food Retailing: A Practical Guide to

U.S. consumers are largely aligned on two sustainability issues. First, shoppers from all demographic groups — across age, income, education, region and even political leaning — agree that sustainability is an important issue. Second, these...

North America, 2021

Embracing Modern Convenience: Responding to Shopper Needs

Recent reports from the NACS/Coca-Cola Retailing Research Council have examined the changing face of the convenience retail industry. With that in mind, the most recent council embarked on a study to better understand the evolving...

North America NACS, 2019

The Store of the Future: An Exploration &

The weakening or collapse of traditional supermarket strengths was possibly the most chilling finding from Surviving the Brave New World of Food Retailing, a 2017 report from the Coca-Cola Retailing Research Council of North America....

North America, 2019

Small is the New Big: Understanding and Leveraging

Small self-service stores are growing in Europe. Between 2011 and 2017, 100,000 new small self-service stores opened in the 44 countries of Europe. The growth of small self-service stores is partly a response to five...

Europe, 2018

Blog

An Unlikely Consensus: Introducing CCRRC’s Newest Report

October 11, 2021

Broad consensus exists among shoppers that the supermarket industry should take serious action on sustainability issues.

The Benefit and Burden of Community: Introducing

October 11, 2021

As shoppers reconnected with convenience stores during the pandemic, they also increased expectations for stores on sustainability leadership.

The Power of Evolution

March 10, 2020

The introduction of craft beverages to the convenience store marks the latest innovation to the customer experience.

Building Relationships in the Era of Robotics

March 10, 2020

The future store will utilize robots, but won’t depersonalize the customer experience.

The most

relevant and insightful

retail research available

The coca-cola retailing research councils

Featured reports

Convenience Store Customers and Sustainability: The Journey

Sustainability and Food Retailing: A Practical Guide to

Embracing Modern Convenience: Responding to Shopper Needs

The Store of the Future: An Exploration &

Small is the New Big: Understanding and Leveraging

Blog

An Unlikely Consensus: Introducing CCRRC’s Newest Report

The Benefit and Burden of Community: Introducing

The Power of Evolution

Building Relationships in the Era of Robotics