Coca-Cola Retailing Research Council

Featured reports

Convenience Store Customers and Sustainability: The Journey

Building a business case for sustainability requires understanding shopper concerns and recognizing the challenges and opportunities that environmental and social issues present. This new study examines how shoppers feel about sustainability, what actions they want local convenience stores to undertake...

North America NACS, 2021

Sustainability and Food Retailing: A Practical Guide to

U.S. consumers are largely aligned on two sustainability issues. First, shoppers from all demographic groups — across age, income, education, region and even political leaning — agree that sustainability is an important issue. Second, these...

North America, 2021

Embracing Modern Convenience: Responding to Shopper Needs

Recent reports from the NACS/Coca-Cola Retailing Research Council have examined the changing face of the convenience retail industry. With that in mind, the most recent council embarked on a study to better understand the evolving...

North America NACS, 2019

The Store of the Future: An Exploration &

The weakening or collapse of traditional supermarket strengths was possibly the most chilling finding from Surviving the Brave New World of Food Retailing, a 2017 report from the Coca-Cola Retailing Research Council of North America....

North America, 2019

Small is the New Big: Understanding and Leveraging

Small self-service stores are growing in Europe. Between 2011 and 2017, 100,000 new small self-service stores opened in the 44 countries of Europe. The growth of small self-service stores is partly a response to five...

Europe, 2018

Blog

Remembering Bill Bishop: Longtime Research Director of

March 30, 2022

Bill Bishop served as research director of the original North American Coca-Cola Retailing Research Council from its inception in the late 1970s until 2010.

Creating Customer Loyalty Through Community Involvement

March 14, 2022

Shopper are looking to c-stores to make a positive difference within the communities they serve while prioritizing their employees.

Consumers are Unified on Prioritizing Sustainability

March 14, 2022

Shoppers see sustainability as an important issue and have clear expectations of food retailers to help them lessen their environmental impact.

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retail research available

The coca-cola retailing research councils

Featured reports

Convenience Store Customers and Sustainability: The Journey

Sustainability and Food Retailing: A Practical Guide to

Embracing Modern Convenience: Responding to Shopper Needs

The Store of the Future: An Exploration &

Small is the New Big: Understanding and Leveraging

Blog

Remembering Bill Bishop: Longtime Research Director of

Creating Customer Loyalty Through Community Involvement

Consumers are Unified on Prioritizing Sustainability

When Food Retailers Support Shopper Goals, Shoppers